Shipping and Delivery

We ship worldwide with DHL Express. Delivery times are counted from the day your package leaves us (Mon–Fri). Saturdays, Sundays and public holidays are not business days, and delays may occur in transit and during sales and holiday periods. You will receive a tracking link by email as soon as your order has been packed.

Denmark – DHL Express from DKK 249 · 2–4 business days
Duties and taxes are paid at checkout – no extra charges on delivery.

Sweden – DHL Express from SEK 349 · 2–4 business days
Duties and taxes are paid at checkout – no extra charges on delivery.

EU (Germany, Austria, the Netherlands, Belgium, Luxembourg, France, Spain, Portugal, Italy, Finland, Ireland, Poland, Switzerland and Iceland) – DHL Express approx. €30 (NOK 349) · 2–5 business days
Duties and taxes are calculated and paid at checkout – no extra charges on delivery.

United Kingdom – DHL Express £25 · 2–5 business days
Duties and taxes are calculated and paid at checkout – no extra charges on delivery.

USA – DHL Express $39 · 2–5 business days
Import duties and taxes are not included in the price and may be charged by DHL on delivery.

Canada – DHL Express CA$50 · 2–5 business days
Import duties and taxes are not included in the price and may be charged by DHL on delivery.

Japan – DHL Express ¥7,900 · 3–6 business days
Duties and taxes are calculated and paid at checkout – no extra charges on delivery.

SHIPPING WITHIN NORWAY

Free shipping on orders over NOK 1,800, otherwise NOK 89 – see the Norwegian page for details. Free shipping and free exchanges apply to orders within Norway only.

RETURNS AND EXCHANGES OUTSIDE NORWAY

You have 14 days from the day you receive your order to return it. We do not offer exchanges outside Norway – please return the item and place a new order. A return fee of €30 (or the equivalent in your currency) is deducted from your refund on all international returns. Return shipping is paid by the customer. The package must be marked as "returned goods / retur av varer". Please contact kundeservice@modostore.no before sending a return. See our return policy for full details.

Where is my package?

The tracking link is in the email you receive from us when your package leaves our warehouse. If your package has not arrived within the expected delivery time, contact us at kundeservice@modostore.no.